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6,500vt + vat

4G Broadband

15GB

Unlimited to Vodafone & 3hrs to other network
5hrs national calls + 2GB + 500SMS + 30mins international call

Smart Home 1

10,500vt + vat

4G Broadband

30GB

Unlimited to Vodafone & 6hrs to other network
5hrs national call + 2GB + 500SMS + 30mins international call

Smart Home 2

10,500vt + vat

Fiber Unlimited

1Mbps

Unlimited to Vodafone & 6hrs to other network
5hrs national call + 2GB + 500SMS + 30mins international call

Super Home 1

15,500vt + vat

4G Broadband

65GB

Unlimited to Vodafone & 9hrs to other network
5hrs national call + 2GB + 500SMS + 30mins international call

Super Home 2

15,500vt + vat

Fiber Unlimited

2Mbps

Unlimited to Vodafone & 9hrs to other network
5hrs national call + 2GB + 500SMS + 30mins international call

Questions & Answers:

FREQUENTLY ASKED QUESTIONS

Where and how can I pay my bill?

1. Visit a Vodafone shop and pay your bills.

2. Use Internet Banking

Payment via Internet/Bank Deposit

Payment via internet banking or bank deposit can be made in favor of Vodafone Vanuatu into any of the following accounts.

Please ensure that you include your Customer ID number in the transaction reference field, so that we are able to allocate your payment correctly.

Bank

Account Number

ANZ Bank Vanuatu

645450

Bred (Vanuatu) Ltd

105111010016

National Bank of Vanuatu

0001358001

BSP Vanuatu

190511101

 

Please note online banking payment (e.g. via your bank) will take between 24- 72 hours to reflect your account.

3.  Use MVATU Vodafone Bill Pay Service

You will receive your invoice through your mailbox address you provided when you signed up. To update your mailbox address, email customer care at customercare@vodafone.com.vu or call 081111.

Customers must comply with Vodafone’s standard payment term, which is payment on or before the 20th of each month
If you do not pay your bill by the date indicated on your bill, your internet will be disconnected until you settle your outstanding bill and pay a reconnection fee of 1500vt vat exclusive.
Visit our sales agents at a Vodafone shop and request for changes to your subscription.

To manage your account, go to “My Account” tab online Vodafone’s website: www.vodafone.com.vu

If you do not have your login credentials, call our customer care on 081111 to create your account.

You can also text ‘Query’ to 183 via SMS to check your data balance.

Once you exceed your allocated data, your internet speed will drop to 256Kbps or 512Kbps until you top up or until billing date.

There are additional packages available to purchase to top up you data.

If more devices are connected to your internet and your are not satisfied with your download and upload speed, you need to upgrade your plan to a higher speed plan.
No, to benefit from the bundle, you must take all the services included in the bundle.
The Modem/Router device is charged 13,500vt vat inclusive
  • Check Modem
  • Check if Internet light is ON
  • If LOS light is ON on the modem, call customer service on 081111
  • Check your APN is on ltebbd.vodafone.vu